Refund Policy
Last Updated: September 2026
At Viewsider, we provide professional SEO services that involve research, analysis, strategy, and specialist work.
Because SEO services require time and resources to begin, refund eligibility depends on whether work on the order has already started.
1. Refund Before SEO Work Begins
If you request cancellation before we have started working on your SEO order, you may be eligible for a full refund.
Please contact us as soon as possible after placing your order.
2. Refund After Work Has Started
Once SEO work has started, payments are generally non-refundable because our team may already have performed tasks such as:
- Website analysis
- Technical SEO research
- Keyword research
- Competitor research
- Search intent analysis
- Content opportunity research
- Backlink analysis
- SEO strategy development
- Report preparation
The time and professional work involved in these services cannot normally be recovered after delivery has begun.
3. Completed SEO Services
Once an SEO audit, report, strategy, optimization task, or other agreed service has been substantially completed or delivered, the payment is non-refundable.
4. SEO Results Are Not Grounds for a Refund
SEO performance cannot be guaranteed.
A refund will not be issued solely because:
- A website did not reach a specific Google position
- Rankings changed
- Organic traffic did not reach a specific level
- Leads or sales did not reach a specific number
- Google or another search engine changed its algorithm
- Results took longer than expected
SEO results depend on numerous factors outside the control of any SEO provider.
5. Client Delays
Refunds will not normally be provided when work is delayed because the client fails to provide necessary information, website access, approvals, content, credentials, or other materials required to perform the service.
6. Changes Made by Third Parties
Viewsider is not responsible for SEO performance problems caused by changes made by:
- The client
- Another SEO provider
- Developers
- Hosting providers
- Plugins or themes
- Website administrators
- Search engines
- Other third parties
Such changes do not automatically create eligibility for a refund.
7. Duplicate Payments
If you are accidentally charged more than once for the same order, please contact us.
Verified duplicate payments will be refunded.
8. Incorrect Plan Purchased
If you accidentally purchase the wrong SEO plan, contact us before work begins.
Where possible, we may:
- Change the order to the correct plan, or
- Apply the payment toward another suitable plan.
Any price difference may need to be paid before work begins.
9. Failure to Deliver the Purchased Service
If Viewsider is unable to provide the purchased service and no meaningful SEO work has been completed, you may be eligible for a full or partial refund depending on the circumstances.
10. Chargebacks
Customers should contact us first if there is a billing or service issue.
Fraudulent or abusive chargebacks may result in immediate suspension or termination of services.
11. How to Request a Refund
To request a refund, contact us and include:
- Your name
- Email address used for the purchase
- Order or transaction information
- Website URL
- SEO plan purchased
- Reason for the refund request
We will review the request and determine whether it qualifies under this Refund Policy.
12. Refund Processing
Approved refunds will normally be returned to the original payment method.
Processing times may vary depending on the payment provider or financial institution.
13. Contact
For questions regarding cancellations or refunds, contact us through the information provided on our website.
Website: Viewsider.shop